Category: technical troubleshooting

  • The slow, painful death of a router.

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    So, as hinted at in my birthday post, the last couple days I’ve been having some rather clunky interwebs related difficulties. Yes, again. The first time I had issues, it ended up being my 2 or 3-month-old modem (which I did end up replacing, by the way), and now … Read the rest

  • Awe fucking some.

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    Cross-posted to arinoch and techsupport. This post Puts me in mind of my year and a half working for Dell. I spent most of it working nights, and my manager just so happened to be about as blatantly honest as they come. To agents, to customers, whatever. If you’re … Read the rest

  • Why I would never survive NaBloPoMo.

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    I can barely post twice consecutively in a week, never mind for the month of November. So anyone who had visions of me participating (which would make, what, one of you?), sorry. But if I can get over it, surely you can too. In completely unrelated news, last weekend was … Read the rest

  • Technical support rules, the dummy’s version.

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    … And if any of you actually take these rules seriously, I will personally show up at your front door and drop your computer on top of your head. Twice. 😛 When you call us to have your computer moved, be sure to leave it buried under half a ton … Read the rest

  • My headache, let me share it.

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    Welp, the internet connectivity problems of the past couple days continued yesterday. I spent 3 hours and a bit fighting with it yesterday morning, got it connected, and after making a phone call and flexing my newly reconnected interwebs for a couple hours, I shuffled off to bed. When next … Read the rest

  • The thing about tech support: you’re never *really* done.

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    A sign of just how eventful my week’s been; this is pretty much the only thing of any real significance, since I’m still waiting on things like, you know, job applications to come to fruition (I’ll post more on that tomorrow, or later on tonight). I did my usual thing … Read the rest

  • Urg.

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    I got up at about 6:10, was promptly stuck to my bed (not due to lazyness for a change!), and then came into work to find out somebody I had call a customer back lastnight pretty much reversed everything I’d already done and did it his way. Needless to say … Read the rest

  • Ug.

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    On the bright side, I can’t say it’s exactly been busy today. On the other hand… see subject line. Since I still can’t put the call I just got off of into words, I’m just gonna say this. It would take a hell of a lot less time to fix … Read the rest

  • I should stop having such conversations.

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    So the last couple days, for whatever reason, the topic of people’s entitlement issues, be they disabled or otherwise, came up in conversations that were had with samari76. Reasons they should not be had on such a frequent basis: I got the ultimate entitlement call this morning. Warning: technical … Read the rest

  • A real quick update, in list format.

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    Because I’ve got a grand total of 10 minutes. It may just be me, and the fact my tolerence for pain of various types being insanely high, but the suicide wings from Local Heroes didn’t really have a whole lot to them. Not that the people from work I went … Read the rest

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