Category: dell

  • In which my former employer loses its mind. Again.

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    Every once in a while, I actually miss working at Dell. Not necessarily because I could see myself still doing that exact same job 7 years later, but for what it was, the job was something useful. Besides, I got a ton of free software out of the deal, which … Read the rest

  • This is decidedly not the job I left 2 years ago.

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    I worked for Dell until mid-2008. They decided around then my job would be much better done from a call center in India. Flash forward to last week or so. One such Indian technical support agent had apparently been called up to help her find and view pictures a customer … Read the rest

  • Awe fucking some.

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    Cross-posted to arinoch and techsupport. This post Puts me in mind of my year and a half working for Dell. I spent most of it working nights, and my manager just so happened to be about as blatantly honest as they come. To agents, to customers, whatever. If you’re … Read the rest

  • The old job, 4 months later.

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    They shut down the Ottawa office at the end of June, and now in its latest attempt at saving money, Dell’s asking the employees that are still there if they maybe kinda sorta wouldn’t mind helping themselves to some unpaid time off. Now, uh, I’m just as shakey about … Read the rest

  • An almost semi-productive morning.

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    Welp, that’s it. I went in at 10:30 for my last day of work. I walked outa there at noon. Of course,the actual shift was supposed to start at 8:30, but that’s what having 2 free hours of vacation gets you. So I hoofed it there and back and officially … Read the rest

  • Lazily dead tuesday.

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    It’s official. Somebody’s been smiling on us up and over here. I’m on lunch for another 10 minutes or so, and thanks largely to the call that just wouldn’t end, I also have a break coming to me about half an hour after I get off said lunch. I ended … Read the rest

  • Uh, huh?


    I just got an education from this guy who’s computer I’m suspecting isn’t broken but he wants it looked at anyway. Apparently there’s a highway being built from Mexico city, up through Texas, and all the way to Canada. And apparently it’s all gonna be one country. It’s coming, don’t … Read the rest

  • Zzzzz.


    So I ended up crawling out of bed at about 7:30. No big thing. Threw lunch together and got here in plenty of time to be half an hour late. I will, undoubtedly, make it up at some point this week. I did learn what time I have to be … Read the rest

  • You can tell it’s closing time.

    Very rarely lately are there above 10 people waiting for calls over the lunch hour. There are now 30. Not complaining in the slightest, just… it’s kind of odd. It’s kinda like even the people calling in are backing off a little for our last week here while we get … Read the rest

  • Which way’s up, again?

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    On the bright side, I didn’t end up oversleeping this morning. On the not so bright side, I was damn near late anyway. On more than one occasion I think the lights were stuck in you don’t go anywhere mode. We ended up sitting at a few of them for … Read the rest

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