Not only are 95% of people who call me idiots, they’re also cheap/expect things handed to them. Evidenced by the guy who proceeded to screw up his system, complete with oh my spyware up the wazu, and then demanding pretty much that it be fixed for free. Yeah, that’ll happen. People like that fine gentlemen should have one finger removed from each hand, be shot in both knee caps, and have their computer user’s license revoked. And if their computer’s halfway decent, like the killer XPS this customer had, it should go to me. That would make the world a better place, I think. And one enthusiastic geek very happy.