The big thing that seems to be the default reaction if you live in Ottawa and don’t know something is to call 211. That also seems to be the default response if, as people have a tendancy to do in Ottawa, you simply want someone to bitch to because x isn’t happening the way you’d like it to. Glorious. Unless you were the poor bastard who got slapped with having to take the call. Suddenly, you were doing everything from listening to locals cry because OC Transpo was 10 minutes late to playing city phone book while listening to the locals cry because OC Transpo was 10 minutes late. And my guess is it doesn’t pay very well. And now, they’ve expanded to the valley. Pembroke. And Renfrew. And those little hicktowns in between. All getting a free call and bitch line. I can only imagine. No, wait–I really don’t want to. I do, however, feel even more sorry for the poor bastards taking the calls. Hope they have a love for long conversations–it’s a local rule a phone conversation can’t be less than half an hour. In 4 words, lots of coffee. Now.