I have no idea if or how I’ll manage to do that, considering some of the calls I’ve been getting the last hour or so. Oh dear lord do I work in tech support or moron city? If I were a praying man, all I know is I wouldn’t get any work done for all the praying I’d be doing that the next call was even slightly less brainless than the last one. someone from the US tell me something, please. did the average IQ in that country drop overnight? And can you please pick it back up?