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How to confuse the automated bus stop announcement system: fall hopelessly behind schedule.

If you’ve spent any time in Ottawa at all, you’ve probably had reason to step foot on its public transit system. If you’ve done so at any point since somewhere around 2010, you’ve more than likely gotten to experience their automated stop announcements. Occasionally, as good as the system is, it’s been known to take a day or two off. At first, I just figured it was temporarily being unstable. Tap the driver on the shoulder, tell him/her it needs a swift kick, it eventually sorts itself out. Now, I’m thinking maybe a small part of the problems might be related to a tiny handful of confusion. Specificly, I sincerely wonder if maybe the system just hasn’t got the slightest idea where the driver is in relation to where he should be and eventually just says “Screw you, bud. You’re on your own.”. After tonight, if someone from OC Transpo were to hand me that kind of explanation, I’d probably buy it.

We were coming back home from grabbing a couple things. One of the buses we were supposed to catch was supposed to be to the stop we were at by a little after 6. We’d planned our trip home escentially with that in mind, figuring okay, a little over maybe 45 minutes later and we’d be home and have most of the crap we brought with us put away. Awesome. That still gave me time to catch the start of hockey–priorities, you know. The bus that was supposed to show up at we’ll call it 6:10 didn’t show up at 6:10. It did, however, show up at 6:30. Also known as about 9 minutes before the one we’d pretty much resigned ourselves to waiting for. Annoying, but you deal. We caught it, got comfortable, and crawled our way away from the stop at something a little bit more than a snail’s pace.

We’ve suffered slow drivers before. Not quite 20 minutes late slow drivers, but definitely the slow type. That’s nothing entirely too irritating on the surface. May and I noticed the stops weren’t actually being announced. Okay, a little more annoying, but the system’s been known to sort itself out after a while. Besides we were stopping so damn often we both had a fairly accurate read on where abouts we were to begin with. Still not entirely too concerning. About 3/4 the way to where we needed to get off, I got up and tapped the driver on the shoulder. Told him the system needed a swift kick.

If you’re a bus driver and you’re reading this, here’s a hint from a guy that sometimes relies on the automated stop announcements. When a guy that sometimes relies on the automated announcements taps you on the shoulder and lets you know the automated announcements aren’t actually announcing, the correct answer is not, in fact, “they’re coming through just fine.”. Yes, the guy we had behind the wheel here tried that. He got the snarky equivalent of no not really. I’m not entirely sure what if anything he actually did, except whatever he did made the announcement system repeat what it thought was the stop the bus was coming up to. Only one problem. The stop it announced was both very much behind us and at the very beginning of this bus’s route. And that was the only time we heard the system go off for the rest of the trip until we changed buses 20 minutes later (it should have taken 10).

Buses that were running the same route we were on were passing us like we were standing still. I can’t be entirely sure the driver ever actually managed to not be behind schedule even after we got off. I can be slightly more sure we just found an easy way to accidentally confuse the hell out of an automated system. And all it took was falling hopelessly behind schedule. Somebody somewhere really aughta file themselves a bug report…

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