I’ve never really been an overly huge fan of Bell Canada. Usually, I’d default to them only because the alternative–which, at the time, was Rogers–isn’t exactly a whole lot better. I’d heard halfway good things about some of the smaller ISP’s, but couldn’t be bothered to switch–most noteably because they still escentially sold their services over Bell’s equipment. Then they started throttling their customers for doing anything they didn’t agree with–like, for example, downloading a season of a TV show via torrent. Then, because the kicker for the smaller ISP’s was they could start advertising they didn’t do that, Bell decided shortly thereafter to start throttling the smaller ISP’s in much the same way. Meanwhile while this was going on, they were inventing new and creative ways to try and screw me over entirely.
In May of 2008, shortly after word came out about Bell’s throttling of third party ISP’s, I switched my internet service to TekSavvy. While yeah, they’re still borrowing Bell’s services for their own uses, at least my money wasn’t going directly into their pockets this time. And I ended up paying less of it overall. Apparently, Bell’s decided users from third party ISP’s should be paying through the nose for their services, much like they would be through Bell directly. So they’ve opted to introduce a rather ridiculous overage fee on a per-byte basis to the third party ISP’s. It amounts to, according to the linked article, roughly $1.13/gigabyte. And naturally, it has CRTC approval, so prices will probably start going up even while the appeals by the affected ISP’s are being drafted. Way to go, Bell. If we had a third option, you’d get none of my money entirely. Sadly, I’m still not entirely enthusiastic about the alternatives.
And, of course, while I was writing this post, a friendly neighbourhood nag agent from Bell itself thought it might be fun to call me up on a Saturday afternoon and inform me my apparent new phone bill is now approximately $11 higher than it should be for same service. Once again, Bell’s got the wrong idea here. Here’s a random thought. You already lost me on your internet service–largely because your internet service, and the folks who support it, fail–contrary to the regular junkmail I’m still seeing in my mailbox encouraging me to reconsider. Are you trying to lose me on your phone service, too? You’re succeeding, if you are.
Update: And now I read Bell’s doing exactly the same thing to its direct customers. So much for unlimitted plans.
The CRTC noted almost all the individuals who voiced their opinions were “unanimously opposed” to Bell’s application.
And yet, the application was approved anyway. Officially screwed, again.
2 responses to “Officially screwed… by an ISP I’m not actually with.”
What is with Canadian ISP’s, thinking they can throttle content and place bandwidth limits? They say the US doesn’t have the best internet service, but honestly I’d rather have slower internet than have limits and restrictions on what I can download and when I can download. Hell, my ISP gives me 20 mbit/s down with no restrictions, that’s fast enough for me.
Clearly, you’re not a Comcast customer. I salute you. You need this, though. If they don’t throttle, the FCC pretty much got told to let them.