Capital Taxi just gained and lost my business in the span of a week. Good job, boys.

Capital Taxi, a local company here in Ottawa, came recommended from a few folks we know around these parts shortly after we moved up here. I suspect those folks will be reconsidering their choice after the events of the last week. It all started on Tuesday, when a local blind man was out with his wife and son taking care of the business your typical family would need to take care of–grocery shopping, running to the bank, all that lovely shtuff. The cab driver, who has not been named but who drives taxi number 637, was dispatched to pick up the family and take them home. Upon seeing the young man’s cane and sun glasses, the driver proclaimed he doesn’t pick up disabled people. David Labrecque ended up finding alternative means to get home. As for the driver? I made some calls, as did Shane after writing his own post on the subject, and got very little actual response. The company wouldn’t Id the driver, or comment. The on-duty dispatcher didn’t even know about the issue, or so they said. And of course, nobody knew the mysterious driver of taxi number 637. So I left a call in with the Ottawa bylaw office–to which they had yet to respond–for the relevant information on the driver in question. And then, the decision came down–the anonymous cab driver would lose a day’s pay. No, sorry, he had already lost a day’s pay having had to attend the investigation. Capital Taxi would be doing nothing further re: this issue. This stuff can’t be made up.

The Ottawa bylaw request is still pending–and will be followed up with on Monday, first thing (somebody should probably remind me). There will also be an open letter in the near future, addressed to the Ottawa Sun, Capital Taxi, and in true James open letter format, posted to this blog. Hopefully, that open letter will include the name and relevant information of this mysterious driver, identified only by a number |(cab number 637). In the meantime, local readers are strongly advised to stay as far away from Capital Taxi as humanly possible. If left with no other option besides Capital Taxi, local readers are encouraged to put off what needs doing until another option who isn’t Capital Taxi presents itself. Capital Taxi, you have just lost my business. And I’m only just getting warmed up.

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