Rock bottom: charging $27 to install free software.

My former employer gets a little loopier every few months, I’m pretty sure. This time, the loopy shows up in the UK, in the form of a nearly $30 charge to install Firefox on some of their business level machines. Now, I’m not above charging someone for basic services–I used to willingly charge people for virus removal, and that became second nature to me after about 6 months. But the difference there is they called me, and their machine really needed help. This is a configuration option the customer had access to when purchasing their new machine. They don’t do such fullishness anymore, but yeah, I can see that maybe creating an issue or five down the road. Guys, you’re losing it…

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