We didn’t get many calls like this, but when we did, they were the source of many hours of amusement. This punked from a tech support community on LJ I’ve been stalking since my Dell days.
ME: Thank you for calling the support desk. This is ____. May I have your login ID, please?
THEM: (Series of beeps as they punch it into the phone)
ME: Please speak the login ID.
THEM: Wow. You’re well programmed, aren’t you?
ME: I’m sorry, I didn’t understand that. What was the login ID?
ME: Thank you. Could you please speak your first and last name?
THEM: ____ _____.
ME: Cool. How can we help you today?
THEM: Did you just say ‘cool’?
THEM: You’re not the computer, are you?
THEM: You probably think I’m an idiot, don’t you?
ME: For the purposes of quality control, this call may be monitored.
THEM: Is that a polite way of saying ‘yes’?
ME: Bwa ha ha, and all that.
I love my job. And my former job. And any future jobs. Bwa ha ha, and all that.