dear Facebook. I’m not a hacker, just blind.

I was going through Facebook on Jess’s behalf earlier, seeing as her machine would probably die if she tried to use it over there and well, I was here doing other things anyway. Apparently, they have this new security feature put in place–if one can call it a security feature. Apparently, if you’ve not logged in to your account on that computer, you get to jump through a series of convoluted hoops just to get to the point of saying “by the way, yes, I own this account”. One such hoop involved identifying people who were tagged in a specific set of photos. Not a problem if you spend all your time on Facebook, or can see, but a right proper pain in the royal ass for folks who don’t or can’t.

Unfortunately, it doesn’t give you–or doesn’t make readily apparent, anyway–an option to bypass this supposed ID varification check when you’re logging in from a new computer. Which means we got to spend an hour sitting here while she, being the most sighted one of us at an impressive not very, squinted at the photos presented and tried–usually with absolutely no verifiable results–to identify/recognise folks being shown to us. With no way to bypass it and try something else, and a need to wait an hour or so for it to let us get in again, we eventually just decided to say to hell with it. Fortunately, after we managed to get done what needed doing.

Now, I get the whole security thing re: trying to make sure folks are authorised to actually have access to the account. But folks, we’re either totally or nearly totally blind over here. You’re showing us pictures. What in the hell are we supposed to do with them? And, just for the record, I was perfectly authorised to access the account in question–just not authorised according to Facebook. Meanwhile there’s enough of a back door that I could actually do what needed doing without being authorised according to Facebook, thus rendering whatever security checks they were trying to have, um, rather pathetically useless.

Hey, Facebook? I’m not a hacker, honest. I’m just blind. Thank God, really–you didn’t exactly make it difficult. Just irritatingly inconvenient. And I’d still like to know the logic behind flashing random photos for folks to stare at, like they’re gonna remember most of them. I don’t even remember half the things I’ve probably been caught on camera doing and I’ve been accused of having a good memory. So. yes. Please, stop failing. It’s bad for you.

Also: Accessibility? What accessibility? On Facebook? Surely, you Gest. Devs, design smarts. Get you some. It should not take me guessing to change a semi-simple setting. Only you would think otherwise. Again, stop failing. It’s bad for you.

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