The thing about tech support: you’re never *really* done.

A sign of just how eventful my week’s been; this is pretty much the only thing of any real significance, since I’m still waiting on things like, you know, job applications to come to fruition (I’ll post more on that tomorrow, or later on tonight). I did my usual thing of late, that being staying up until whenever o’clock in the morning instead of going to bed, well, when most normal people would consider going to bed. When I did decide to finally crash, I did so for maybe an hour or so. Got up, futzed around for a bit, then fended off the mother’s insistent demands that I absolutely must go to Pembroke next weekend. And then sat down to do my usual routine of check email, laugh at email, reply to the occasional one, then cruise the flist. Except no internet. Checked on my various TV show downloads, no connection. Went into the other room and futzed with the router for a bit, notta. Powercycled both modem *and* router, she still no worky. Well fuck, my first official TekSavvy outage. And what craptastic timing.

So I call them up, somewhat reluctantly (I’m still used to Bell’s tech support. Sue me.), and turns out it’s a known issue with the modem that when powercycled, it loses the configuration settings and needs to be set up again. Well fuck, again. At least these guys have a clue what they’re talking about, anyway. About 20 minutes later on my slower than the second coming laptop, we had us a newly reconfigured modem. Another 30 seconds and I was back online. For… 45 minutes. Further investigation revealed it had decided, yet again, to forget my settings. And this time it wasn’t because I powercycled. Well fuck, and fuck again. I didn’t wanna do anything productive tonight anyway.

So while on the phone with someone because, well, I likes me some damn good conversation and she usually provides an awesome one, we get to talking about music. It gets to a song she hasn’t heard that I figure she’ll find absofuckinglutely hillarious, and then I’m reminded. Duh, moron, you can has no internets. Which meant another 20 minutes because, to demonstrate my utter lack of preparedness for chrisis situations, I’d turned off my slow as hell laptop in favour of the much faster beast in the living room, which I’m using now, and which is conveniently nowhere in ethernet cable range of the craptastical modem. Clearly I was on some serious crack when I planned the layout of this network. Needless to say it managed to be fixed a second time, and it *looks* like the temporary bout of amnesia we were fighting has apparently subsided. Or at least has gone on a hopefully permanent vacation. I did learn something from all this, though. Speedtouch modems, or at least ones of this particular model, are absolute crap, and should be set on fire. *After* a suitable replacement is located.

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