Someone’s gonna have to reformat…

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Someone’s gonna have to reformat…

I just spent the better part of 3 hours on a spyware call. That ended up pretty much being nailed, except for a lingering Windows Installer issue. Nothing I tried was working, and even the fix I ended up settling on was a little iffy at best. If she does end up calling back, I won’t be surprised. I will, however, bet it’ll end in a reformat. Sometimes, I love this job. And sometimes, I think it’d be much simpler to just blame the computer manufacturer. Unfortunately, we *are* the computer manufacturer. Someone tell me how I messed that up…